Frequently asked questions
Here are listed questions and answers that cover the Magento 2 Layered Navigation topic.
Q: Do you have live demo?
A: Sure! We provide the available live demo for you so that you can experience truly before deciding to purchase. Get the demo link:
Standard
Pro
Ultimate
Q: I am using Porto theme, so can I use Layered Navigation module?
A: Yes, of course, our software is very friendly with various themes including your current theme. Wish you have great time with this module!
Q: If I purchase, what fees do I need to pay?
A: The price of the extension is the only fee you need to get it. We never have any hidden fee or monthly fees. So feel free with our module.
Q: Does Layered Navigation support multi-stores?
A: Yes, it does.
Q. How can I turn off the auto scroll to top after filtering?
A: The auto scroll to top feature can only be configured in the Pro package so please make sure you are using the right Layered Navigation version. After that, you can go to your store backend and disable this feature in General Configuration.
Q: Could I custom any configuration?
A: Yes, because it is based on 100% open source, moreover, the clear guides are attached. Thus, it is so easy for you to modify as you need.
Q. What edition does this module support?
A: Mageplaza Layered Navigation is compatible out-of-the-box with Magento Open (Community), Magento Commerce (Enterprise) 2.1.x, 2.2.x, 2.3.x.
Q. Can I ask for a customization in Layered Navigation?
A: Yes, of course you can. We can custom the module as your needs. Note that, customization may cost extra fee. Please submit your request at Contact form for more information.
Q. Can I purchase the Standard package first then upgrade to higher package later?
A: Yes, you can. Mageplaza supports all of our clients to upgrade from Standard to Pro / Ultimate package and you just need to pay the difference.
Q. Do I need to purchase the support package when buying it
A: No, you don’t. We provide 1-year support package to go along with our Layered Navigation extension. If you need and technical help after 1-year, then you will have to purchase another support package.
Q: How can I custom the price slider style?
A: Please contact via Freshdesk Tickets to get the assistance.